Quite simply, this is not true. Dell is still offering recovery DVDs/CDs, but you have to request them now. If you are buying a new Dell this holiday season and want those backup disks, you can trot on over here and fill out the request form to get your disks. It usually takes between three and ten days, depending on who you ask, where you live, and what time of year it is.
You can also make your own backup disks as well, but why bother when you can spend two minutes filling out the form to get yours?
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